Pillowfeed Support

Pillowfeed is a private feed for the photos and videos you save, kept behind Face ID. Add media from your Photos library or a link, scroll through it like a feed, and back it up to your own private iCloud.

What is free, and what does Pro add?

The free plan keeps up to 200 items, with Face ID lock and the full feed. Pillowfeed Pro removes the limit and adds iCloud backup and Move to iCloud. Pro is monthly, yearly or a one-time lifetime purchase.

How do I save a video from a website?

Open the site in Pillowfeed's browser and tap Save when the video plays, or share the page or paste its link into Pillowfeed. Some services can't be saved from, including YouTube, Vimeo, SoundCloud, Apple Music and Apple TV, Spotify, Netflix and Twitch. Save only what you have the right to keep.

Where is my media stored?

On your iPhone, and in your own private iCloud if you turn on iCloud sync. Nothing is uploaded to the developer, and there is no account to create. See the privacy policy for details.

How does Move to iCloud work?

Move to iCloud is part of Pillowfeed Pro. It moves your collection to your own private iCloud and removes it from your iPhone, while everything stays in your feed and plays from iCloud when you swipe to it. A phone copy is removed only after its iCloud copy is saved, and on recent versions of iOS the work keeps going after you leave the app, with progress shown in a Live Activity.

How do I restore my purchase?

Open the Pillowfeed Pro screen in the app and tap Restore at the bottom. Make sure you are signed in with the same Apple Account you used to buy it.

How do I cancel my subscription?

Open the Settings app on your iPhone, tap your name, then Subscriptions, choose Pillowfeed and tap Cancel Subscription. Pro stays active until the end of the current billing period. The lifetime purchase has no renewal to cancel.

How do I move to a new phone?

On your old phone, use iCloud in Pillowfeed (Storage & backup) and let the backup finish. On the new phone, sign in with the same Apple Account, install Pillowfeed, open Storage & backup and tap Restore an existing iCloud collection. Then tap Restore on the Pillowfeed Pro screen to bring back your purchase.

Contact

Still need help? Email support@pillowfeed.com, or tap Send feedback in Storage & backup in the app. You can also send a message through the contact form on vyasapps.dev and mention Pillowfeed.